Reseñas

Excellent all round!!

Excellent service with excellent product, really happy I discovered their website.

M
MYLEE London
Miss G.L.S.
Great

Great

Hi Miss G L Smith,

thank you for your wonderful review!
We're delighted to hear you had a great experience with MYLEE London.

Looking forward to serving you again!
The Mylee London Team

Absolutely thrilled with the charm

Absolutely thrilled with the charm,well presented and quick postage to Australia

Hi Debra,

We're so glad you're happy with your charm and the quick delivery!
Thanks for your lovely review and support of MYLEE London.

The Mylee London Team

A
MYLEE London
Anonymous
Straw Holder

First class company! Fantastic personalised bag for straws I ordered last year which were equally amazing. Such a quick service and trouble free experience! Thank you!

Hi Kim, thank you so much for your wonderful review!

We're delighted to hear you loved the personalised pouch and had a smooth experience with us. Looking forward to serving you again soon!

Best wishes, The Mylee London Team

Beautiful bracelet

Beautiful bracelet, very good quality and arrived really quickly

Thank you for your kind words and for taking the time to leave us a review Jess!

We're glad to hear that you love the bracelet and that it arrived quickly.

Regards,
The Mylee London Team

The bracelet is very sharp

Hi,
I recently purchased the tiger bracelet and the delivery was great- received it within two days.

However, I’ve noticed that the tiger design on the bracelet is very sharp. The tail and leg edges catch on my clothing and have actually scratched me a few times. I really like the bracelet, but the sharp parts make it difficult to wear safely.
I can provide photos if needed.
Could you please advise on a solution or next steps?
Best regards,
Bella

Hi Bella,

Thank you for your message, and I’m really sorry to hear about your experience with the bracelet.

We really appreciate you bringing this to our attention. As a precaution, we’ve temporarily taken the tiger bracelet off our website while we look into this further.

Please could you email us directly with your order details and we’ll work with you to find a suitable solution.

Thank you again for your feedback, and apologies for the inconvenience caused.

Best wishes,
Dylan

A
MYLEE London
Anonymous
Jack russell

Bought as a gift and she loved it

Thank you for leaving us a review! We are thrilled to hear that your gift was loved by the recipient. We hope to see you back at our shop again soon.

Best,
The Mylee London Team

Pigeon silver necklace

Just received my order. And I'm so pleased. This is for a birthday present for my daughter who is besotted with pigeons. It is simply beautiful and very well made, the box is beautifully designed ❤️
Thank you will be returning in the future

Hi Meg,

We're happy to hear that you are pleased with the Pigeon Necklace you ordered and we hope your daughter loves the gift! Thank you for leaving this review.

Thanks,
Libby

T
MYLEE London
Therese

Dear MYLEE,
Place orders for engraved Russian rings. I’m confused as how many I ordered.
Can you check my order list please?

Email is [****]

Hi Therese,

Please contact us by emailing info@myleelondon.com if you have any questions regarding your order, we will be happy to help.

Many thanks,
Libby

N
MYLEE London
Nicola D.
Strange neck less

Bought a chain with pet charm
And names why our the name tags at back of chain were baby be seen don’t get it disappointed lovely silver but product is not ;(

Excellent service, delighted with the product.

Great service

Ordered necklace for my wife for her bday. Didn't receive the necklace on the delivery date specified. Reached out to discuss a possible refund however they offered to send out another necklace with no extra charge, even put it on a 24hr fast track delivery.

I have received the necklace and I'm chuffed to bits with it and on time for my wife's bday.

Just wanted to say thank you to Libby. She was a great help. Highly recommend with service and product.

Thanks again

C
MYLEE London
Claire J.
Amazing products, excellent customer service!

Excellent customer service. I first purchased a bracelet from this company at Crufts and I have since ordered several products online - I'm in love with the brand. Quality products at very reasonable prices. I couldn't be happier with my purchases!

Hi Claire,

We're so glad to know that you are happy with the products you have purchased, and the customer service. We really appreciate you taking the time to leave this review!

Many thanks, The Mylee London Team

Gorgeous

WOW! I can not recommend these guys enough. 1. The quality is outstanding. 2. The jewellery is absolutely stunning & 3. The shipping is FAST. Now I can keep my baby close with me forever, thank MYLEE London! 🖤

Hi Lauren,

We're really glad to hear that you are happy with the quality of your necklace and the shipping. Thank you for taking the time to leave this review!

Many thanks,
Libby

Amazing Service!

I have ordered from Mylee twice now and both times they have been exceptional! I ordered beautiful westie dog earrings for my mum for Christmas 2024. She recently lost one a few days before her birthday and was heartbroken, coming only a few weeks after my Dad passed away (the westie was their pet dog).

They were amazing! I ordered another pair and emailed to ask if they could post out straight away and explained the urgency. I had a message back just a short time later to say they would be posted that day. Earrings came two days later and in time for my mum’s birthday! It was fabulous to see the smile on mum’s face! Thank you so much. The earrings are beautiful and she adores them. Wonderful service, wonderful jewellery!

Hi Kerry,

Thank you so much for leaving this review. We're really glad to hear that your mum loved her gift, and that you were happy with your experiences shopping with us.

Many thanks,
The team at Mylee London

Coffee spoon/ clip

My first order and now very impressed.
Super speedy and great service
Spoon was personalised and sent in super fast time for my anniversary
Thank you will definitely yes you again
D

Thank you for sharing your experience of shopping with us! We're happy to hear that you were impressed with the product and delivery, and look forward to your next order.

Many thanks,
Libby

Great Customer Service from Libby

I received a beautiful gold English Bull Dog charm for my birthday. Unfortunately, I had a small issue where the charm came apart from the slider. I love this charm so much and it means so much to me. I contacted Customer Services and Libby got back in touch with me so quickly! She was polite, understanding and resolved this issue for me promptly. Thank you so much Libby!

Hi Lily,

We're glad to hear of your experience with our customer service! Thank you for taking the time to leave this review.

Many thanks,
The Mylee London Team

E
MYLEE London
Esha B.
Paw print urn necklace

This necklace is stunning, it came 2 days after I ordered it so very fast. I didn’t expect it to come out as good as it did very good price and really love how I can have my dog with me every where I go and just love the quality and couldn’t ask for better.

Hi Esha,

We're glad to hear that you are happy with the necklace and delivery, and we appreciate you taking the time to leave this review.

Many thanks,
Libby

J
MYLEE London
Jackie H.
Fantastic Company

I am thrilled with my personalised Afghan Hound bracelet. It’s really beautiful. Thank you also for posting it out so quickly. I would love a pair of Afghan Hound earrings!
It’s been a pleasure buying from such a lovely company and I would certainly highly recommend you to everyone x

Hi Jackie,

I'm really glad to hear that you love the bracelet and were happy with the service, we've actually recently added Afghan Hound earrings to the store!

We appreciate your recommendation.

Many thanks,
Libby

Fantastic

Really pleased with my Urn Locket, arrived real quick, bigger than expected.
My ONLY gripe is the Locket takes hardly any ashes.
Great product, well made.

Hi Debra,
Thanks for leaving this review and shopping with us. We are glad to hear that you are happy with your purchase.

Many thanks,
Libby

Great customer service

They were very helpful and went the extra mile to ensure my satisfaction. Product is of decent quality.

Thank you for taking the time to leave this review Adrian, I am happy to hear you had a good experience shopping with us!

Kind regards,
Libby

Excellent

Named cutlery set & double walled drinking glass. I didn’t know what to expect. Fantastic quality and fast delivery. Looking for my next gift. What a great find. Thank you

Hi Clare,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you were satisfied with the quality of our cutlery set and double walled drinking glass. Thank you for shopping with us.

Thanks,
Libby

Miniature Schnauzer necklace

Fantastic service,
Delivery was spot on.
Necklace was beautifully crafted and packaged.
Thank you.

N
MYLEE London
Natalja
Amazing

This is not the first time I order from Mylee London and cannot praise them enough for the beautiful and bespoke items they create. I absolutely love it and would like to add that their customer service is absolutely amazing (which quite often a rare thing with other retailers). The other day I have list a charm from my bracelet so I messaged them to enquire about the cost of replacing the charm. They have got back to me next day saying that they will replace it free of charge (yes, absolutely free) if the bracelet gets send to them. Luckily I found the charm later on and my partner has fixed it, but i was really pleased with such a nice gesture from Mylee London hence why I am writing this review. Highly recommend their services and will definitely order from them again in the future.